Risk Index

Last Updated: December 27, 2024

Our Commitment to Your Privacy

At Risk Index, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business intelligence platform. We adhere to the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect

When you use Risk Index, we collect several types of information:

Account Information: Your business name, contact details, and account credentials.
Usage Data: Information about how you interact with our platform, including search queries, reports accessed, and features used.
Business Partner Data: Information about potential business partners that you search for or analyze through our platform.
Technical Data: IP addresses, browser type, device information, and cookies necessary for platform functionality.

How We Use Your Information

We use your information to:

Provide our business intelligence services and generate reports
Maintain and improve our platform
Process your payments and manage your account
Send important service updates and notifications
Comply with legal obligations
Prevent fraud and enhance security

Data Processing and Storage

All data is processed and stored within the European Union in accordance with GDPR requirements. We implement appropriate technical and organizational measures to ensure data security.

Data Sharing and Third Parties

We share your information only when necessary to provide our services or when required by law. This may include:

Service providers who assist in platform operation
Financial institutions for payment processing
Legal authorities when required by law
Business partners with your explicit consent

We do not sell your personal information to third parties.

Your Data Protection Rights

Under GDPR and applicable laws, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing of your data
Request data portability
Withdraw consent at any time

Data Retention

We retain your information only for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized.

International Data Transfers

While Risk Index operates primarily within the EU, some data may be transferred to other countries. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission.

Analytics and Tracking Tools

We use third-party analytics services to understand how users interact with our platform and improve our services. These tools include:

Google Analytics: Tracks website traffic and user behavior (pages visited, time spent, browser type, and general location data). Processed under Google’s Privacy Policy.
Hotjar: Helps us understand user needs and optimize our service (recording sessions, creating heatmaps of clicks, and collecting feedback). Hotjar’s data collection complies with GDPR requirements.

Cookies and Tracking Technologies

Our platform uses several types of cookies and similar tracking technologies:

Essential Cookies: Required for basic platform functionality and security.
Analytics Cookies: Used by Google Analytics and Hotjar to collect anonymous usage data.
Performance Cookies: Help us understand and measure how you interact with our platform.

You can control cookie settings through your browser preferences. You may opt out of non-essential cookies while maintaining access to our core services. For specific opt-outs:

Google Analytics: You can install the Google Analytics Opt-out Browser Add-on
Hotjar: You can opt out via Hotjar's Do Not Track preferences

We process all analytics data in accordance with GDPR requirements and ensure that our analytics partners maintain appropriate data protection standards.

Children’s Privacy

Risk Index is designed for business use and does not knowingly collect information from individuals under 18 years of age.

Security Measures

We implement robust security measures to protect your information, including:

Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication
Continuous monitoring for potential threats

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via email or through our platform. Continued use of Risk Index after such changes constitutes acceptance of the updated Policy.

Contact Information

For privacy-related questions or to exercise your data protection rights, contact our Data Protection Officer at:

RISK INDEX Sp. z o.o.
ul. Józefa Piusa Dziekońskiego 1
00-728 Warszawa
Poland
Email: [email protected]

If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.

Legal Basis for Processing

We process your information based on:

Contract performance
Legal obligations
Legitimate business interests
Your consent, where required

Each processing activity is reviewed to ensure it meets these criteria and respects your privacy rights.

Privacy Policy